Bob,
It was so nice to meet you on the phone. Thank you so much for going to my son's property at such a bad hour at night plus it being on a week-end and taking care of the problems. My sister, your neighbor, had told me how nice you were. Well she wasn't wrong. I called my son after the job was finished and told him that everything was completed. I told him how nice you were and that we had found us a reliable plumber. This is a big relief off of him considering he does live in Chattanooga and I'm a woman and if I turn a key or flip a switch and it doesn't start then its time to call a professional. Like I told you Sat. night, I would much prefer giving my money to a neighbor instead of the big boys! I wish you luck and much success in your new venture.
Thanks again,
Jan J.